Continuing Education for
Social Work Professionals
Empowering the Frontline
At ITS Safety Solutions, we recognize that Social Workers operate in one of the most unpredictable professional landscapes. Traditional safety training often ignores the clinical nuances of your work. Our company serves as a strategic partner to help you navigate these everyday spaces with a heightened sense of preparedness.
Continuing Education for
Social Work Professionals
Empowering the Frontline
At ITS Safety Solutions, we recognize that Social Workers operate in one of the most unpredictable professional landscapes. Traditional safety training often ignores the clinical nuances of your work. Our company serves as a strategic partner to help you navigate these everyday spaces with a heightened sense of preparedness.
We provide a specialized fusion of non-aggressive communication and preventative environmental strategies that integrate seamlessly into your daily routine. Our goal is to ensure that you never have to choose between your safety and your commitment to your clients.
We provide a specialized fusion of non-aggressive communication and preventative environmental strategies that integrate seamlessly into your daily routine. Our goal is to ensure that you never have to choose between your safety and your commitment to your clients.
Course Catalog
All courses are designed to provide practical, low-profile safety solutions tailored for
low-risk environments
| Course Title | Primary Focus | Key Learning Outcome |
|---|---|---|
| Field-Based Risk Assessment | Home visits & community work. | Mastery of the “Environmental Audit” and ethical Service Postponement. |
| Critical Crisis Stabilization | High-intensity clinical breaks. | Understanding the physiology of agitation and advanced verbal jujitsu. |
| Agency Safety Logistics | Office & clinic design. | Implementation of the “Triangle of Safety” and agency-wide communication ethics. |
Field-Based Risk Assessment
Primary Focus: Home visits & community work.
Outcome: Mastery of the “Environmental Audit” and ethical Service Postponement.
Critical Crisis Stabilization
Primary Focus: High-intensity clinical breaks.
Outcome: Understanding the physiology of agitation and advanced verbal jujitsu.
Agency Safety Logistics
Primary Focus: Office & clinic design.
Outcome: Implementation of the “Triangle of Safety” and agency-wide communication ethics.
Course Catalog
All courses are designed to provide practical, low-profile safety solutions tailored for
low-risk environments
| Course Title | Primary Focus | Key Learning Outcome |
|---|---|---|
| Field-Based Risk Assessment | Home visits & community work. | Mastery of the “Environmental Audit” and ethical Service Postponement. |
| Critical Crisis Stabilization | High-intensity clinical breaks. | Understanding the physiology of agitation and advanced verbal jujitsu. |
| Agency Safety Logistics | Office & clinic design. | Implementation of the “Triangle of Safety” and agency-wide communication ethics. |
Field-Based Risk Assessment
Primary Focus: Home visits & community work.
Outcome: Mastery of the “Environmental Audit” and ethical Service Postponement.
Critical Crisis Stabilization
Primary Focus: High-intensity clinical breaks.
Outcome: Understanding the physiology of agitation and advanced verbal jujitsu.
Agency Safety Logistics
Primary Focus: Office & clinic design.
Outcome: Implementation of the “Triangle of Safety” and agency-wide communication ethics.
Field-Based Risk Assessment & De-escalation
Focus: High-risk home visits, remote community work, and vehicle safety.
The Environmental Audit
Learning to scan the “Approach” (neighborhood, porch) and interior spaces for exits and third-party threats.
Ethics of the “Doorstep Decision”
Balancing NASW Code 1.02 with personal safety and the clinical justification for “Service Postponement.”
Non-Verbal De-escalation
Mastering the “Safety Stance” and managing the “Reactionary Gap” in confined home settings.
Field-Specific Boundary Setting
Verbal scripts for terminating sessions and post-visit decompression protocols.
Field-Based Risk Assessment & De-escalation
Focus: High-risk home visits, remote community work, and vehicle safety.
The Environmental Audit
Learning to scan the “Approach” (neighborhood, porch) and interior spaces for exits and third-party threats.
Ethics of the “Doorstep Decision”
Balancing NASW Code 1.02 with personal safety and the clinical justification for “Service Postponement.”
Non-Verbal De-escalation
Mastering the “Safety Stance” and managing the “Reactionary Gap” in confined home settings.
Field-Specific Boundary Setting
Verbal scripts for terminating sessions and post-visit decompression protocols.
Critical Crisis Stabilization: High-Intensity Intervention
Focus: Managing active mental health breaks, threats of self-harm, and intoxicated clients.
The Physiology of Agitation
Understanding the “Adrenaline Dump” in both the client and the worker.
Trauma-Informed Crisis Intervention
Utilizing the “Validation Loop” and navigating legal mandates (1013/5150) during volatile interactions.
Advanced Verbal Jujitsu
Implementing the “Broken Record” technique and “If/Then” limits without escalating conflict.
The Recovery & Reporting Phase
Re-establishing the therapeutic alliance and managing “Vicarious Trauma” after an incident.
Critical Crisis Stabilization: High-Intensity Intervention
Focus: Managing active mental health breaks, threats of self-harm, and intoxicated clients.
The Physiology of Agitation
Understanding the “Adrenaline Dump” in both the client and the worker.
Trauma-Informed Crisis Intervention
Utilizing the “Validation Loop” and navigating legal mandates (1013/5150) during volatile interactions.
Advanced Verbal Jujitsu
Implementing the “Broken Record” technique and “If/Then” limits without escalating conflict.
The Recovery & Reporting Phase
Re-establishing the therapeutic alliance and managing “Vicarious Trauma” after an incident.
Office, Clinic, and Agency Safety Logistics
Focus: Safety for static environments, reception areas, and multi-staff clinics.
Safe Office Design & Layout
Utilizing the “Triangle of Safety” for desk placement and identifying potential weapons in standard office supplies.
Agency-Wide Communication Ethics
Maintaining HIPAA compliance while using safety “Code Words” and flagging high-risk files.
Managing the “Angry Walk-In”
Receptionist safety protocols and coordinating multi-worker responses to lobby disturbances.
Developing a Culture of Safety
Implementing safety committees and understanding supervisor liability and the duty to protect.
Office, Clinic, and Agency Safety Logistics
Focus: Safety for static environments, reception areas, and multi-staff clinics.
Safe Office Design & Layout
Utilizing the “Triangle of Safety” for desk placement and identifying potential weapons in standard office supplies.
Agency-Wide Communication Ethics
Maintaining HIPAA compliance while using safety “Code Words” and flagging high-risk files.
Managing the “Angry Walk-In”
Receptionist safety protocols and coordinating multi-worker responses to lobby disturbances.
Developing a Culture of Safety
Implementing safety committees and understanding supervisor liability and the duty to protect.
Ready to Enhance Your Professional Safety Skills?
Enroll today and gain the confidence to navigate challenging situations with expertise.
Ready to Enhance Your Professional Safety Skills?
Enroll today and gain the confidence to navigate challenging situations with expertise.
Co-Facilitators
Our courses are co-facilitated to provide a 360-degree view of safety, combining clinical social work expertise with tactical de-escalation mastery.
Shamette Franklin, LICSW
Shamette Franklin (Olóyè Ifáṣadé Ṣàngóṣèyí Bamgbàlà-Arẹ̀sà) earned her Master’s Degree in Social Work from Tulane University and her Bachelor’s degree from Howard University. With over 13 years of therapeutic experience, she has served diverse populations across school social work, crisis intervention, juvenile justice, and private practice. She is dedicated to fostering resilience in marginalized and disenfranchised communities through client-agency collaboration and holistic systems development. Shamette primarily employs culturally attuned practices that prioritize the positive racial socialization, healing, and empowerment of Black clients. Her eclectic, client-centered approach integrates Trauma-Focused CBT, DBT, EMDR, and Internal Family Systems (IFS) to address the unique needs of each individual. By guiding an exploration into the interconnection of mind, body, and spirit, she helps clients honor their lived expertise and construct a healthy vision of self-determination and safety. Her practice philosophy asserts that every interaction is an intervention. She empowers individuals to challenge trauma legacies and behavioral limitations, facilitating enduring change and vitality. Ultimately, Shamette remains committed to guiding clients toward their birthright gifts of being joyful, successful, healed, and fulfilled.
Tyronne Walker
Tyronne Walker is a premier safety professional and a Management of Aggressive Behavior (MOAB) Certified Instructor, specializing in the verbal and physical de-escalation of high-conflict encounters. Tyronne’s expertise is centered on the resolution of aggressive behavior through non-violent communication and humane subject control. He is a certified Monadnock Defensive Tactics Instructor, a credential he utilizes to teach law enforcement professionals how to maintain safety in confined environments with minimal physical trauma. Tyronne’s background as a Brazilian Jiu-Jitsu (BJJ) Black Belt informs his deep understanding of "Ground Stabilization" and "Mechanical Leverage." Rather than focusing on force, his methods prioritize the use of natural movement to neutralize threats while ensuring the dignity and safety of all parties involved. As a credentialed Corrective Exercise Specialist (CES), he integrates advanced biomechanical principles into his safety protocols to ensure that every intervention is low-impact and sustainable for the practitioner. Adhering to his core philosophy of “Controlled Movement,” Tyronne provides clinicians with the tools necessary for self-preservation in volatile social service settings. His protocols are specifically adapted to meet the liability needs of modern professional environments, maintaining an impeccable career record of zero training-related injury claims. His dual mastery of de-escalation science and corrective movement makes him an essential resource for social workers dedicated to enhancing community safety through therapeutic and holistic protection.
Co-Facilitators
Our courses are co-facilitated to provide a 360-degree view of safety, combining clinical social work expertise with tactical de-escalation mastery.
Shamette Franklin, LICSW
Shamette Franklin (Olóyè Ifáṣadé Ṣàngóṣèyí Bamgbàlà-Arẹ̀sà) earned her Master’s Degree in Social Work from Tulane University and her Bachelor’s degree from Howard University. With over 13 years of therapeutic experience, she has served diverse populations across school social work, crisis intervention, juvenile justice, and private practice. She is dedicated to fostering resilience in marginalized and disenfranchised communities through client-agency collaboration and holistic systems development. Shamette primarily employs culturally attuned practices that prioritize the positive racial socialization, healing, and empowerment of Black clients. Her eclectic, client-centered approach integrates Trauma-Focused CBT, DBT, EMDR, and Internal Family Systems (IFS) to address the unique needs of each individual. By guiding an exploration into the interconnection of mind, body, and spirit, she helps clients honor their lived expertise and construct a healthy vision of self-determination and safety. Her practice philosophy asserts that every interaction is an intervention. She empowers individuals to challenge trauma legacies and behavioral limitations, facilitating enduring change and vitality. Ultimately, Shamette remains committed to guiding clients toward their birthright gifts of being joyful, successful, healed, and fulfilled.
Tyronne Walker
Tyronne Walker is a premier safety professional and a Management of Aggressive Behavior (MOAB) Certified Instructor, specializing in the verbal and physical de-escalation of high-conflict encounters. Tyronne’s expertise is centered on the resolution of aggressive behavior through non-violent communication and humane subject control. He is a certified Monadnock Defensive Tactics Instructor, a credential he utilizes to teach law enforcement professionals how to maintain safety in confined environments with minimal physical trauma. Tyronne’s background as a Brazilian Jiu-Jitsu (BJJ) Black Belt informs his deep understanding of "Ground Stabilization" and "Mechanical Leverage." Rather than focusing on force, his methods prioritize the use of natural movement to neutralize threats while ensuring the dignity and safety of all parties involved. As a credentialed Corrective Exercise Specialist (CES), he integrates advanced biomechanical principles into his safety protocols to ensure that every intervention is low-impact and sustainable for the practitioner. Adhering to his core philosophy of “Controlled Movement,” Tyronne provides clinicians with the tools necessary for self-preservation in volatile social service settings. His protocols are specifically adapted to meet the liability needs of modern professional environments, maintaining an impeccable career record of zero training-related injury claims. His dual mastery of de-escalation science and corrective movement makes him an essential resource for social workers dedicated to enhancing community safety through therapeutic and holistic protection.
Frequently Asked Questions
Get answers to common questions about our continuing education courses
My state only allows 10 hours of distance learning. Why should I take the 12-hour bundle?
At ITS Safety Solutions, we believe safety shouldn't be a 'checkbox' exercise. While our bundle fulfills your maximum state requirements for distance learning in Louisiana and Georgia , the full 12-hour curriculum is designed to give you a complete toolkit—from field-based risk assessment to office logistics. You get the maximum credits allowed by your board, plus the full depth of our expert-led safety protocols to ensure you stay empowered and prepared in every environment.
Who leads the Continuing Education training?
All courses are co-facilitated by Shamette Franklin, LICSW, and Tyronne Walker, De-escalation Instructor. This partnership ensures that every protocol is clinically grounded and trauma-informed while remaining tactically sound. Shamette provides the essential clinical perspective as a Licensed Independent Clinical Social Worker, while Tyronne brings over 15 years of instruction experience as a Brazilian Jiu-Jitsu Black Belt and certified MOAB (Management of Aggressive Behavior) Instructor.
Is this training "physical" or "tactical" in nature?
No. ITS Safety Solutions specializes in safety logistics tailored for low-risk environments. Our focus is on non-aggressive communication, situational awareness, and preventative environmental strategies. While we provide tools for personal safety, our primary goal is proactive prevention and empowering individuals to navigate everyday spaces with confidence without relying on aggression. Every technique is designed to be low-impact, sustainable, and focused on professional restraint.
How does this training address professional liability?
ITS Safety Solutions serves as a strategic partner to ensure your safety protocols meet the high-liability needs of modern professional environments. We bridge the gap between abstract agency regulations and real-world application by focusing on non-aggressive communication, situational awareness, and preventative environmental strategies.
Does this training apply to my specific work environment?
Yes. ITS Safety Solutions provides a curriculum tailored specifically to the unique professional settings of social workers. Our three-course series addresses the specific logistical and clinical challenges you encounter in the field and the office:
1. Field & Community Settings: Course 1 focuses on high-risk home visits, remote community work, and vehicle safety through environmental audits and "doorstep" decision-making.
2. High-Intensity Clinical Spaces: Course 2 is designed for managing active mental health crises, threats of self-harm, and intoxicated clients within a therapeutic environment.
3. Static Agency Environments: Course 3 covers safety for offices, clinics, and multi-staff reception areas, including safe office design and agency-wide communication protocols.
By delivering expert guidance on how to navigate these everyday spaces with confidence, we ensure our low-profile safety solutions integrate seamlessly into your professional routine.
Frequently Asked Questions
Get answers to common questions about our continuing education courses
My state only allows 10 hours of distance learning. Why should I take the 12-hour bundle?
At ITS Safety Solutions, we believe safety shouldn't be a 'checkbox' exercise. While our bundle fulfills your maximum state requirements for distance learning in Louisiana and Georgia , the full 12-hour curriculum is designed to give you a complete toolkit—from field-based risk assessment to office logistics. You get the maximum credits allowed by your board, plus the full depth of our expert-led safety protocols to ensure you stay empowered and prepared in every environment.
Who leads the Continuing Education training?
All courses are co-facilitated by Shamette Franklin, LICSW, and Tyronne Walker, De-escalation Instructor. This partnership ensures that every protocol is clinically grounded and trauma-informed while remaining tactically sound. Shamette provides the essential clinical perspective as a Licensed Independent Clinical Social Worker, while Tyronne brings over 15 years of instruction experience as a Brazilian Jiu-Jitsu Black Belt and certified MOAB (Management of Aggressive Behavior) Instructor.
Is this training "physical" or "tactical" in nature?
No. ITS Safety Solutions specializes in safety logistics tailored for low-risk environments. Our focus is on non-aggressive communication, situational awareness, and preventative environmental strategies. While we provide tools for personal safety, our primary goal is proactive prevention and empowering individuals to navigate everyday spaces with confidence without relying on aggression. Every technique is designed to be low-impact, sustainable, and focused on professional restraint.
How does this training address professional liability?
ITS Safety Solutions serves as a strategic partner to ensure your safety protocols meet the high-liability needs of modern professional environments. We bridge the gap between abstract agency regulations and real-world application by focusing on non-aggressive communication, situational awareness, and preventative environmental strategies.
Does this training apply to my specific work environment?
Yes. ITS Safety Solutions provides a curriculum tailored specifically to the unique professional settings of social workers. Our three-course series addresses the specific logistical and clinical challenges you encounter in the field and the office:
1. Field & Community Settings: Course 1 focuses on high-risk home visits, remote community work, and vehicle safety through environmental audits and "doorstep" decision-making.
2. High-Intensity Clinical Spaces: Course 2 is designed for managing active mental health crises, threats of self-harm, and intoxicated clients within a therapeutic environment.
3. Static Agency Environments: Course 3 covers safety for offices, clinics, and multi-staff reception areas, including safe office design and agency-wide communication protocols.
By delivering expert guidance on how to navigate these everyday spaces with confidence, we ensure our low-profile safety solutions integrate seamlessly into your professional routine.